Platform Intervention: Platform Intervention is a major activity undertaken under the outreach activities. During the outreach activities the field workers try to cover all the platforms at the Bhubaneswar Railway Station and Khurda Road, Railway Station. Along with Rescue of the vulnerable and runaway children in the station platforms, the Platform Intervention includes building a good rapport with the key-stakeholders i.e. the Railway Authorities, Railway Employees, Vendors, Hawkers, Coolies and Cleaning Staffs etc. A regular contact with the Stakeholders ensures that they become an integral part of the Child Reference System.

Counselling: Every age has its own challenges. Children do have their own share of problems. The transitional events like separation of parents, violence among parents, alcohol-use, barriers to education, and the financial restraints in the family can lead to emotional trauma among children. Under such circumstances, children are more likely to need special attention and help. Families play a big role in providing this support system. In case the children need more help, counselling by a professional counsellor becomes important.

Address Tracing: After a child is safe in the temporary shelter home, the counselling process is used to get address details from the child through the process of trust building. After the child shares information about the family, staff contacts the child’s parents and reunite the child with the family. If during the process of counseling, the address details of parents couldn’t be found, the children are handed over to the nearby NGO and produced before the CWC (Child Welfare Committee) and CHILDLINE. At times the address tracing is undertaken with the help of Stakeholders in the Railway Stations like the local police, Railway Protection Force (RPF), and local NGOs. Their help, along with tracing of address with the help of internet in accordance with the landmarks shared by the children during conversations is one of the major works undertaken by the team to reunite the child with their family.

Parents’ Counselling: Children don’t exist in vacuum. They are affected by their family as much as they affect the family. The team understands the need of counselling. We also understand that the life of children is nested in their family life. Identifying the triggers that had led to fleeing of the child, the parents are counselled about minimizing the triggers. Moreover, they are also counselled about not udging the child for his/her stay outside the home and facilitate absorption of the children into their family amicably. Education of the child is of primary concern for his/ her bright future. So, parents are also counselled regarding this. Thus, parents‟ counselling bridges the gap between the child and the parents through reflection of the process of parenting and helps the parent in giving a positive environment to the child to develop.
Family reunion: Children have a right to lead a happy and safe life. Home restoration is the best way for ensuring safety for runaway children. There is no safer place than home. Since we live by this philosophy, we believe in reintegration of the children into their family as soon as possible. Given the context of India, where familial bonds are the threads which regulate a child’s sense of belongingness. This sense of belongingness is an integral part of the child’s sensed of identity. Therefore, Family Reunion are the time of rejoice. They are the times when the efforts of seem to be successful. Counseling the children about their future dreams and how they are going to establish their future course with their families are of necessity before they are reunited with the family. This helps in collaboratively setting down future goals with the child and minimizes the risk of the child attempting another run-away from home.

Referral Service to Other Institutions: Every home is not safe. Not every child will be happy in his/ her home. More than driven by the aspect of reuniting the child with their family, what drives our spirit is restoring happiness of the child and ensuring the child’s safety. There are few stories that don’t have a happy ending of being reunited with the families. There are certain situations wherein it becomes impossible or is unfair in the part of the child to reunite them to their families. Those children are referred to various child care institutions in our networks.

Follow up Support: The rescued children are a integral part of our family. Our relationship with them doesn’t end with their reunion with family. The responsibility of the team doesn’t end with the reunion of the child with the family or settlement of the child with institutions. One-time telephonic follow up is taken from the institutions where the children are referred to. A telephonic follow up is done after one- month and then a subsequent follow-up after three months of reuniting the child with the family is taken. In some cases, a physical follow-up visit is done to establish the reliability of the telephonic follow up information.